Terms & Conditions: Refunds and NOT FOR MEDICAL USE 

30 Day Refund Policy, and Reminder: This program is not medical advice or diagnosis.

7-Day Sleep Training resources are viewable in your account for 4 months from the date of purchase, with the exception of the Beta registrants, who have lifetime access.. After that period of time, the course expires and will no longer be viewable in your account.

 

Refunds. The 7 Day Sleep Training course is designed to prepare you to continually support the dynamic growth and development of your baby’s healthy sleep habits. Because we know babies are humans and do not follow algorithms and text books, we must acknowledge that “results will vary.” The value within this product is the information and our professional guidance to help you as you start the sleep training journey- not rigid results.  If you feel that our course and it’s ongoing resources  did not provide you with tools to help your baby’s sleep improve we will be happy to issue you a refund within 30 days of your purchase.

  • 7 Day Sleep Training: through the videos and resources of this course, you will have  information and guidance you need to address night sleep for your baby- lessening number of wake ups and/or lengthening the amount of time sleeping between wake ups. 

  • Wake ups are defined as lengths of periods over 20 minutes in which the baby seems awake. 

  • Naps will also be addressed, but often take 2-3 weeks to settle in to a pattern.

In the event that these goals were not met while implementing our course to the best of your ability, email our support team at info@birthingstone.com within the 30-day purchase window, and let us know you’d like a refund. Be prepared to send us your purchase receipt and supporting documents as requested by our support team. Please email us directly from your email account so that you can retain a record of your refund request. Refund requests must be emailed to and not messaged via any of the 7 Day Sleep Training, Birthing Stone Doula, or Seattle Sleep Trainer  social channels. Refund requests submitted via Instagram or any other social platform will not be processed.

We will not provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable, and you are responsible for full payment of the fees for the program regardless if you complete the program.

All phone consults are non-refundable. 

We cannot provide refunds on gift cards. In the case of a duplicate purchase, please contact us at info@birthingstone.com.com to apply the value of the gift card toward other resources.

 

Chargebacks. You agree to make every attempt to request a refund prior to attempting a chargeback or to dispute the charges with your financial institution. In the event of a chargeback attempt, you expressly agree to forfeit any and all of our materials afforded to you in exchange for your original purchase of our Resource(s). We reserve the right to present proof of your access and these Terms to the financial institution investigating the dispute.

 

Sharing Resources. Our resources are intended for use in a single household within the 4 months that you have access to each of our resources. Sharing 7 Day Sleep Training, Birthing Stone Duula, Seattle Sleep Trainer resources by methods including but not limited to distribution of passwords and login information, distribution of course materials (videos, downloadable materials) and purchasing with the intention of sharing resources with friends or family members is expressly prohibited. Anyone found to be sharing BSD/SST/7DST resources will have access to all course materials immediately revoked and will forfeit the 30-day money-back guarantee. Selling login information or downloadable materials is also prohibited. 

 

Using For Professional Purposes. Programs and services provided by and purchased from Birthing Stone Doula/SST/7Day Sleep Trainer are not for professional training purposes and can not be used in any way for commercial purposes.

 

Facebook Group. A private facebook group is provided to the BETA users and will close March 1, 2021.

 

Email Support. Email support is available if you would like help finding information on resources. This support is not intended for, nor can it provide, 1:1 consultation. Private, 1:1 sleep coaching consultations can be set up for a separate fee. 

 

Phone Consult No Shows. You will be sent a reminder of your sleep consult appointment, with instructions to call. Your Sleep Consultant will wait up to 10 minutes for your call before your call time is forfeited without refund.. If you are a No Show for a prepaid phone consult, your prepaid consult will be marked as used, and you will be required to purchase a phone consult if you would like one in the future.

 

Not for Medical Use. You acknowledge and agree that the Products and Services are not intended for or certified for medical use. 7 Day Sleep Training makes no warranty or representation that the use of the Products or Services (with or without any third-party product or service) or the information provided to you by our Services or any Content found on the Services constitutes medical treatment or medical advice. 7 Day Sleep Training’s customer care and support contacts cannot be considered a medical resource. If you have an emergency or a medical concern, it is your responsibility to seek medical assistance. You agree to consult your pediatrician and follow the guidelines set forth by the American Association of Pediatrics before purchasing or beginning any of our online courses or resources. The information provided in our services and products are just that, information. It is your responsibility to confirm implementing the information from the product/service is appropriate for your baby.